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Thank you for shopping with Dad Vape. We strive to ensure our customers are satisfied with their purchases. Please review our return policy below for details on returns, replacements, and refunds.

1. Eligibility for Returns

  • Due to the nature of our products, all sales are final. We do not accept returns or exchanges on vaping products for safety and hygiene reasons.
  • However, if you receive a defective or damaged item, please reach out to us within 14 days of receiving your order for assistance.

2. Defective or Damaged Items

  • If an item arrives defective or damaged, please contact us at Sales@dadvape.com within 14 days of receiving the item. We may request photos or videos as proof of the defect or damage.
  • Upon verification of the defect or damage, we will offer a replacement or, in some cases, a refund.

3. Refunds

  • Refunds are provided only for defective or damaged products, at our discretion.
  • If approved, refunds will be processed to the original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your bank or payment provider.

4. Non-Returnable Items

  • Due to safety and hygiene standards, we cannot accept returns on opened e-liquids, disposable vapes, or any used products.
  • Clearance items and promotional products are also non-returnable and non-refundable.

5. Cancellations

  • If you need to cancel an order, please contact us immediately at [Customer Service Email]. We cannot cancel orders once they have been processed and shipped.

6. Shipping Costs

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • For defective or damaged products, we will cover the return shipping cost if a return is necessary.

7. How to Initiate a Return or Replacement

  • Email our customer support team at Sales@dadvape.com with your order number, a description of the issue, and any relevant photos or videos.
  • Our team will review your request and provide instructions for next steps if a return or replacement is approved.

8. Contact Us If you have any questions or concerns regarding our return policy, please contact us at Sales@dadvape.com . We’re here to help and ensure your experience with Dad Vape is a positive one.

Note: Nicotine is an addictive substance. Please use all vaping products responsibly. This return policy is subject to change. Please refer to our website for the most current policy.